The Leaders in Customer Trust
ZapTap uses NFC technology, which allows customers to leave reviews by simply tapping their phone on our stand or card. It’s quick and easy! We use the same technology as Apple Pay or Google Pay **ZapTap are not affiliated with Google. Our cards are tools to optimize results and make it easy for your customers to leave you a review on this platform.
The card’s dimensions are akin to a standard credit card, ensuring easy portability in wallets or pockets.
Absolutely not! The ZapTap card is designed with user-friendliness in mind, making it easy for anyone to integrate into their business operations, regardless of their tech proficiency. It’s a plug-and-play solution that comes ready to use right as soon as it’s delivered to you. If you or your staff have any questions or need guidance, ZapTap is always available to assist.
No, the ZapTap Card operates without any battery or charging. It uses passive NFC technology and is designed for simplicity and hassle-free usage, eliminating the need for any external power source or battery.
The card is your gateway to genuine feedback, elevating trust, and fostering business growth.
Place your order directly on the ZapTap website at Zaptap.co or speak to one of our many resellers.
The more reviews you gather, the better for both your online presence and reputation. Encourage your sales team to have every satisfied customer tap and review using the ZapTap cards, making it a regular part of your interaction after their experience with your business.
Immediate feedback collection increases the chance of a review. Procrastination might lead to customers either forgetting or losing interest. Additionally, ZapTap Review cards typically are also one-time purchases vs. subscription services saving you hundreds of dollars per month.
Yes and No. If you provide us with the link you would like us to send your ZapTap card, we would be happy to set it up for you. You may also install ZapTap yourself. We can provide a super easy install guide. After just setting them up in your store, they’re ready to go!
Yes, the ZapTap card works globally and is not restricted by geographical boundaries. As long as the customer’s device has NFC functionality and can access Google Reviews (or any other platform) in the respective country, the card will function as intended. This makes it a versatile tool for businesses with both local and international clientele.
At ZapTap, our team of experts is dedicated to creates the custom QR code for your Review products, utilizing the information you provide during the ordering process. You may also provide a QR code for us to place on your cards as well.
Yes! You can program each device to a different location if needed! We also offer the ability to do our semi and full custom cards to differentiate the different locations you have on the card to make it easier for you and your staff.
Yes, ZapTap cards are designed with security in mind. It’s a closed-loop system. The NFC technology used is secure and ensures that customer information is protected during the review process.
Of course! The ZapTap card is perfect for events, gatherings, or any scenario where you’d like to collect feedback en masse. Its efficient ‘tap and review’ system makes it ideal for both one-on-one interactions and larger settings.
Yes, the card makes an excellent gift for fellow entrepreneurs looking to amplify their online presence. Just ensure the card is programmed with the correct business details during the purchase.
In the rare event that a customer’s phone doesn’t support the card’s NFC feature, you can always direct them manually to your Google Review page. The card is designed to maximize convenience, but manual methods remain as a backup. Also, make sure the customer’s NFC is turned ON with their phone before giving up. We’ve noticed especially Android and Samsung phones, that this feature may not always be turned on.
While sharing your Google review link online is a valid method, the card offers a tangible, personal touchpoint for customers at the very best time when they are ready to write a review. The immediate ‘tap’ mechanism, ensures a higher probability of garnering positive reviews and effectively managing negative feedback. As a small business owner, we are taught to strike while the iron is hot. By emailing, texting or sending a link to a customer at a later time is valuable, there’s a high probability that the iron has cooled down vs. the instant result of a ZapTap card.
The ZapTap card is designed to last for years without any decrease in functionality. There’s no expiry date, making it a long-term and affordable investment in improving your business’s online reputation vs. anything currently on the market.
There’s no usage limit or cap on the card. You can use it as many times as you wish, making it a valuable tool for gathering continuous feedback.
Yes, ZapTap offers volume discounts for those interested in acquiring multiple cards.
ZapTap is an industry leader in the NFC industry and continually strives to stay ahead of technological advancements. We periodically review and enhance our offerings, ensuring businesses always have access to cutting-edge tools. Please check our product offerings for new releases and up-to-date NFC services.
If there’s a need to change the business listing, you can contact ZapTap directly. We will guide you through the process to ensure your card remains functional and directs to the correct listing.
Each ZapTap review card is uniquely programmed to correspond to a single, specific business listing. If you manage multiple business listings, you will need to purchase additional cards for each one. If you purchase our micro-sites, you may be able to have multiple listings under one ZapTap card.
Yes! We ship from our warehouse in Lake Elsinore, CA and have resellers all over the United States.
While the ZapTap card can be advantageous for all types of businesses, those in service industries, retail, restaurants, and any business that has face-to-face interactions with customers tend to see the most direct benefits.
Yes! ZapTap are compatible with all types of smartphones, including iPhones, Samsung and Android devices. No matter what phone your customers have, they can use ZapTap to leave reviews. The only requirement is that NFC is turned on their devices (most are turned on as a standard feature already).
MOST ZapTap are a one-time purchase, and there are no additional fees or subscriptions required. Once you have the stand or card, you can use it indefinitely to collect reviews without any recurring costs. We do have an option for our microsites that is an subscription-based option after it is design/built.
To post a review of your business on Google, customers need a Google account. Fortunately, most smartphone users already have a Google account, as it’s needed for commonly used services like YouTube, Gmail, or Google Maps. In fact, an impressive 93% of smartphone users actively use a Google account.
ZapTap capitalizes on this extensive prevalence of Google accounts, making it convenient for the majority of your customers to leave reviews without any hassle.
The card is programmed with a distinct Google Review Link unique to your respective. This guarantees that every review is posted to the exact Google business listing it’s meant for. If for any reason the ZapTap is not going to the right location, we will instruct you how to update your ZapTap card.
Absolutely, we understand the importance of ensuring that the product meets your expectations. Therefore, we are more than willing to provide you with a preview of your desired product before completing the order. Our commitment is to deliver products that effectively help your business gather valuable Google reviews, boosting your online presence and search engine rankings on Google’s platform.
Having more Google reviews can improve your business’s online visibility, search engine rankings, and credibility. Reviews serve as social proof for potential customers, helping them make informed decisions about your products or services. Additionally, they provide valuable feedback that can help you enhance your business operations and customer experience.
According to website design, SEO and Digital marketing company Prime Media Consulting, if you do not manage your reviews, the lack of the, will start managing your business.
ZapTap provides a range of digital marketing tools and services. We continuously innovate and release new products to help businesses thrive online. Both owners of ZapTap run marketing and branding companies designed to protect, grow and brand any small business for any offering. Check our website or reach out to our team for more information on complementary tools and offerings.
No, the card is hassle-free with zero maintenance or updates. Only customers who purchase our microsites will have continued maintenance and updates.
Absolutely! Any business, regardless of size, aiming to boost its online presence will benefit immensely from our ZapTap cards, products and services.
For those in the U.S., delivery will typically be within 7 days. International orders can anticipate receiving their card in about 3 weeks. We prioritize swift and efficient deliveries for all our customers, and all orders include free shipping.